Service
Technical
Field Service – Delivery, Installation, and Training
We offer comprehensive machine installation services to ensure smooth operation from the start.
Machine Installation Services
Service Features:
- Advice on purchasing additional equipment like compressors, transformers, and nitrogen tanks
- Pre-installation briefing
- Wooden crate unpacking
- Machine assembly
- Machine positioning and alignment
- Machine adjustments
- Machine operation training
- Preventive maintenance training
- Production monitoring and final inspection
Languages Supported:
Japanese, English, German, Spanish, Korean, Mandarin, and Cantonese
Staff Expertise:
Our team of highly experienced professionals ensures seamless setup and training.
Machine Installation Process
1.Pre-Installation Briefing:
Confirm necessary equipment (air compressors, transformers, forklifts) and review the machine delivery route.
2. Installation Day:
- Reconfirm machine placement and delivery route.
- Start by unpacking the wooden crate.
- Move the machine to the designated location.
- Assemble the machine.
- Collaborate with the onsite electrical team to provide advice on transformer connections and voltage checks.
3. Machine Adjustment:
Conduct test runs and fine-tune the machine for optimal performance.
Machine Operation and Maintenance Training
Training Flow:
- Conduct detailed, hands-on training over several days.
- Cover topics like attaching inner and outer packaging materials, machine operation, and creating flat bags, triangular bags, and outer bags.
- Perform tests during training to ensure operators fully understand machine operation and adjustments.
- Provide personalized training tailored to each operator’s skill level.
Production Monitoring and Final Inspection
- Conduct a one-hour long production run on the final day (or the day before).
- Ensure the machine is operating without issues before handing it over.
- Review material and ingredient replacement methods during production.
- Evaluate operator confidence and competence in using the machine.
After-Sales Support
Should you encounter issues after training, you can access the Nasa Portal Site for:
- Machine adjustment guides
- Troubleshooting assistance
- Operation training modules
Note: Some resources require paid access.
Feel free to contact us for more information or support!