TOP/About Nasa Support Portal

About Nasa Support Portal

What You Can Do on the Nasa Support Portal

The Nasa Support Portal is an online platform for customers who have purchased machines from Nasa. It is designed to support machine operation and maintenance.

Through the Portal, you can access machine-related information, review Self-Help resources, and manage technical inquiries conveniently in one place.

*Some services may require a paid plan. Please see the Plan Options below for more details.

Contact Us Online Anytime

Contact Us Online Anytime

If you have a question or need technical support, you can submit an inquiry through the Nasa Support Portal at any time.

All inquiries are handled through a ticket-based system using the online contact form. This ensures your request is routed to the appropriate Nasa support representative. Once submitted, your ticket will be reviewed and addressed as quickly as possible.

Online training sessions are also available. Support coverage, including ticket availability, depends on your selected plan or warranty status.

Self-Help Materials

Self-Help Materials

Browse our Self-Help guides and materials to find solutions on your own. These resources are especially useful when our support agents are unavailable or it is outside our business hours.

These materials are accessible 24/7! Feel free to check them out anytime to refresh your packaging machine knowledge!

Inquiry History and Machine Info

Inquiry History and Machine Info

Check your inquiry history and machine information anytime.

Plan Option

In Numbers ...

Tea and Coffee bags per year using our materials.

3B+

Tea and Coffee bags per year using our materials.

Global clients

1,000+

Global clients

Countries we export to

70+

Countries we export to

Offices and Factories

12

Offices and Factories