nasaco.com

Machine Check-Up / Maintenance Service

Neglecting regular machine inspections and maintenance can lead to a decrease in performance and productivity. It may also result in unnecessary repair costs due to unforeseen breakdowns. While these issues can sometimes arise unintentionally, performing regular machine overhauls ensures that your machines continue to operate efficiently and economically.

We recommend that machines undergo an overhaul approximately every 2 to 3 years after installation.

Service Content:

• Machine status check (on-site or online)
• Overhaul parts estimate
• Machine cleaning
• Disassembly
• Part replacement and adjustments
• Trial run
• Production support

6-Month Inspection Contract (Twice a Year):

Recommended for:
Customers who want to leave machine inspections, simple maintenance, and adjustments to professionals.

This plan involves a machine diagnosis based on our inspection checklist. Early identification of deteriorating parts can help prevent breakdowns. Our machine professionals will inspect and adjust your equipment, and if necessary, suggest maintenance or repairs.
Starting from JPY400,000 ~. 

Regular Equipment Maintenance (Overhaul) Contract:

Recommended for:
Customers who want to leave the maintenance of their machines to professionals, extend the lifespan of their equipment, and streamline maintenance costs into a budget.

This plan includes the replacement and adjustment of major parts, including those that are difficult to replace by the customer, bringing the machine’s performance closer to that of a new machine.

Overhaul Process:

1. Initial Assessment:
   We begin with a factory visit or online consultation to assess the condition of the machine. Based on this, we identify the parts that need to be replaced during the overhaul and provide an estimate.
2. Scheduling & Preparation:
   After confirming the details with the customer, we schedule the overhaul and prepare the required parts.
3. Overhaul Execution:
   The machine is reactivated to verify its current condition. Any missing or damaged parts are checked before starting the disassembly process. Once the parts are replaced and adjustments are made, we conduct a trial run to ensure everything operates smoothly.
4. Post-Overhaul:
   After the overhaul, we support production and confirm that operators can run the machine smoothly.

Advantages of Overhaul:

• Restores the machine to a state close to that of a new one by cleaning, replacing parts, and adjusting.
• Prevents future machine failures by maintaining and adjusting key components.
• Ensures the machine continues to operate optimally, increasing its uptime and productivity.
• Extends the machine’s lifespan.

Disadvantages of Not Overhauling:

• Machines that seem fine may suddenly stop functioning without warning.
• Parts degradation can lead to poor performance and unexpected breakdowns.
• Frequent machine failures can reduce production efficiency.
• Accumulation of tea dust, coffee grounds, dust, and oils can create unsanitary conditions in the machine.
• Increases the frequency of unnecessary part replacements.

If you notice any signs of deterioration in your machine’s performance, we highly recommend considering an overhaul service.

Machine Parts Order

To ensure you’re prepared for any potential issues after purchasing your machinery, it’s essential to have the necessary spare parts on hand. If you’re unsure about which parts to stock, or if a part breaks and you’re unsure of how to proceed, we’re here to help. Our specialized staff will provide you with fast and efficient support for machine parts.

Service Content:

• Recommended Stock Parts:
  We suggest the key parts to keep in stock based on your machine’s specifications and usage to avoid downtime in case of emergencies.
• Identification of Replacement Parts:
  If a part breaks down, we help you quickly identify the necessary replacement part.
• Quotation Creation:
  We prepare an accurate estimate for the required parts.
• Safe Packaging & International Shipping:
  We ensure that parts are safely packaged and shipped internationally, so they reach you without issue.
• Quick Response:
  Our team provides fast and efficient responses to your parts-related inquiries, ensuring minimal downtime for your operations.

Feel free to contact us for assistance with your machine parts needs, and we’ll make sure you have everything you need to keep your machines running smoothly!

Machine Operation Training Service

If you’re unsure whether your machine operations and adjustments are being done correctly, or if your operator/technician has left, and you need to train a new person, our retraining service is here to help.

Service Content:

• Listening to Issues & Creating a Tailored Training Plan:
  We begin by understanding your specific concerns and then develop a training plan tailored to your needs.
• Machine Operation Training:
  We provide hands-on training for efficient and correct machine operation.
• Machine Adjustment Training:
  Our training includes how to properly adjust the machine to ensure optimal performance.
• Consumable Parts Replacement Training:
  Learn how to properly replace consumable parts to prevent breakdowns.
• Q&A Session:
  We hold a Q&A to answer any specific questions about machine operations or maintenance.

Improper operation or forced adjustments can lead to troubles. If you need training or have any concerns, please contact us!

Sample Creation & Material Evaluation Service

When considering the purchase of a machine, one of the most crucial questions is whether you can produce exactly what you envision.

At our company, we provide evaluation of raw materials and supplies as well as product sample creation for customers considering machine purchases. This service is free of charge up to a certain volume.

For requests exceeding specific quantities or categories, we can continue assisting with sample creation and evaluations under a separate estimate.

Benefits of the Service:

• Marketing-Ready Samples:
  The samples we create can also be used for your marketing purposes.
• Raw Material and Supply Assistance:
  We can provide the raw materials and supplies necessary for sample creation.
• Packaging Support:
  External film and other packaging materials can also be prepared upon request.

If you’re unsure whether the machine can meet your needs, we are here to assist. Contact us to explore how we can support your product development journey!

Do you need technical assistance in situations like these below?

• You’ve received replacement parts but require support for installation.
• You need guidance on machine adjustments.
• You’re unsure how to resolve a machine issue alone.
• You’ve forgotten how to operate the machine.

Our company offers a convenient online remote service in addition to dispatching technicians for on-site support.

Service Features

• Machine Troubleshooting
  Prompt assistance for resolving operational issues.
• Parts Replacement Support
  Guidance on replacing and installing machine components.
• Machine Adjustment Support
  Expert advice to ensure optimal machine settings.
• Operation Training
  Refresh your knowledge of machine operation techniques.
• Inspection and Fault Diagnosis
  Remote assessments to identify and address machine issues.

For any questions or assistance, don’t hesitate to reach out. We’re here to support you!