TOP/Service/Field Service – Delivery, Installation, and Training

Service

Technical

Field Service – Delivery, Installation, and Training

Field Service – Delivery, Installation, and Training

We offer comprehensive machine installation services to ensure smooth operation from the start.

Machine Installation Services

Service Features:

  • Advice on purchasing additional equipment like compressors, transformers, and nitrogen tanks
  • Pre-installation briefing
  • Wooden crate unpacking
  • Machine assembly
  • Machine positioning and alignment
  • Machine adjustments
  • Machine operation training
  • Preventive maintenance training
  • Production monitoring and final inspection

Languages Supported:
Japanese, English, German, Spanish, Korean, Mandarin, and Cantonese

Staff Expertise:
Our team of highly experienced professionals ensures seamless setup and training.

 

Machine Installation Process

1.Pre-Installation Briefing:
Confirm necessary equipment (air compressors, transformers, forklifts) and review the machine delivery route.

 

2. Installation Day:

  • Reconfirm machine placement and delivery route.
  • Start by unpacking the wooden crate.
  • Move the machine to the designated location.
  • Assemble the machine.
  • Collaborate with the onsite electrical team to provide advice on transformer connections and voltage checks.

 

3. Machine Adjustment:
Conduct test runs and fine-tune the machine for optimal performance.

 

Machine Operation and Maintenance Training

Training Flow:

  • Conduct detailed, hands-on training over several days.
  • Cover topics like attaching inner and outer packaging materials, machine operation, and creating flat bags, triangular bags, and outer bags.
  • Perform tests during training to ensure operators fully understand machine operation and adjustments.
  • Provide personalized training tailored to each operator’s skill level.

 

Production Monitoring and Final Inspection

  • Conduct a one-hour long production run on the final day (or the day before).
  • Ensure the machine is operating without issues before handing it over.
  • Review material and ingredient replacement methods during production.
  • Evaluate operator confidence and competence in using the machine.

 

After-Sales Support

Should you encounter issues after training, you can access the Nasa Portal Site for:

  • Machine adjustment guides
  • Troubleshooting assistance
  • Operation training modules

Note: Some resources require paid access.

Feel free to contact us for more information or support!

BACK TO LIST

In Numbers ...

Tea and Coffee bags per year using our materials.

3B+

Tea and Coffee bags per year using our materials.

Global clients

1,000+

Global clients

Countries we export to

70+

Countries we export to

Offices and Factories

12

Offices and Factories